📜 Privacy Policy for preciouselegance15.com

Last updated: May 17, 2025

This Privacy Policy describes how preciouselegance15.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.preciouselegance15.com (the “Site”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing our Site or Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use our Site or Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, or for legal and regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.

2. How We Collect and Use Your Personal Information

We collect personal information to provide and improve our grocery services, process orders, deliver products, and communicate with you.

In addition, we may use the information we collect to:

• Process and fulfill your grocery orders
• Provide customer support
• Improve and optimize our Site and services
• Communicate with you about orders, updates, and promotions
• Comply with legal obligations

3. What Personal Information We Collect

Depending on how you interact with our Site, we may collect the following information:

• Contact details (name, phone number, email)
• Order details (products ordered, payment confirmation, delivery information)
• Account information (username, password if you create an account)
• Customer support messages (when you contact us for help)
• Usage data (such as device type, browser, IP address, and activity on our Site)

4. Information We Obtain from Third Parties

We may receive information from trusted partners such as:

• Payment processors (for secure payment confirmation)
• Shipping providers (to deliver your orders)
• Marketing or analytics providers (to help us improve the Site and services)

5. How We Use Your Personal Information

We use your information for:

• Order Fulfillment: Processing payments, shipping groceries, handling returns/exchanges.
• Customer Communication: Sending order confirmations, delivery updates, or responding to your inquiries.
• Marketing: Sending you offers, promotions, or newsletters (you can opt out anytime).
• Security & Fraud Prevention: Protecting our Site, accounts, and transactions.

6. Cookies

Our Site uses cookies and similar technologies to:

• Remember your preferences
• Improve shopping experience
• Run analytics and understand usage
• Show relevant promotions

You can manage cookies through your browser settings, but disabling them may affect Site functionality.

7. How We Share Personal Information

We may share information in limited cases:

• With service providers who help us operate (e.g., payment and delivery partners)
• For legal compliance (if required by law, court order, or regulation)
• With your consent (for example, if you choose to join marketing campaigns)

We do not sell your personal information.

8. Children’s Data

Our Services are not directed to children. We do not knowingly collect data from individuals under 16. If you believe a child has shared information with us, please contact us and we will delete it.

9. Security & Retention

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

We retain your information only as long as needed to provide services, comply with legal obligations, or resolve disputes.

10. Your Rights

Depending on your location, you may have rights such as:

• Accessing the personal data we hold about you
• Requesting corrections or deletion
• Withdrawing consent for marketing
• Restricting or objecting to data processing

You may exercise your rights by contacting us at support@preciouselegance15.com.

11. Complaints

If you have any concerns about how we handle your personal data, please contact us. We will do our best to resolve your complaint quickly.

12. International Users

If you access our Site from outside the US, please note that your data may be transferred and processed in other countries where privacy laws may differ.

13. Contact Us

If you have questions about this Privacy Policy or our practices, you can reach us at:

📧 support@preciouselegance15.com
📞 +1 (954) 397-2342