🛒 Refund & Return Policy – preciouselegance15.com

Last updated: May 17, 2025

We want you to be fully satisfied with your purchase from preciouselegance15.com. If for any reason you are not, please review our refund and return policy below.

1. Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return:

• Your item must be in the same condition that you received it
• Unopened, unused, and in its original packaging
• You’ll also need the receipt or proof of purchase

📧 To start a return, please contact us at support@preciouselegance15.com or call us at +1 (954) 397-2342.
Please note: Returns will only be accepted if approved in advance. Items sent back without first requesting a return will not be accepted.

2. Damages & Issues

Please check your order upon delivery and contact us immediately if:

• The item is defective or damaged
• You received the wrong item

This will help us evaluate the issue and make it right quickly.

3. Exceptions / Non-Returnable Items

Certain types of items cannot be returned, such as:

• Perishable groceries (fresh fruits, vegetables, frozen or refrigerated items)
• Custom or special-order products
• Gift cards or promotional items

If you are unsure whether your product qualifies for a return, please contact us.

4. Exchanges

The fastest way to ensure you get what you want is to return the item you have (once approved), and then place a new order for the replacement product.

5. Refunds

Once we receive and inspect your return, we will notify you if the refund is approved.

• If approved, the refund will be issued to your original payment method within 10 business days.
• Please note: It may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@preciouselegance15.com or call +1 (954) 397-2342.