🚚 Shipping Policy – preciouselegance15.com

Last updated: May 17, 2025

Thank you for shopping with us! At preciouselegance15.com, we are committed to providing you with the best shopping experience. That includes delivering your groceries promptly and efficiently. Please review our shipping policy below.

1. Processing Time

• All orders are processed within 1–3 business days.
• Orders are not shipped on weekends or public holidays.
• During peak demand or special promotions, processing may take an extra 1–2 days.
• If there are any significant delays, we will notify you via email.

2. Shipping Rates

• We offer free shipping on all grocery orders over $50 within the United States.
• For orders under $50, standard shipping fees will apply. Rates are calculated at checkout based on your location.

3. Delivery Times

• United States: Generally, delivery takes 3–7 business days after processing.
• International Shipping (if applicable): Delivery times vary by country and may take 7–14 business days or longer due to customs.

4. Tracking Your Order

• Once your order has shipped, you will receive a confirmation email with a tracking number.
• You can use this number to track your shipment online.

5. Lost or Stolen Packages

• We are not responsible for lost or stolen packages.
• If your tracking information shows that your package was delivered but you did not receive it, please contact your local carrier for assistance.

6. Customs, Duties & Taxes

• For international orders, additional duties and taxes may apply.
• These charges are the responsibility of the customer and are not included in the shipping costs.

7. Contact Us

If you have any questions regarding your order or shipping, please contact us at:

📧 support@preciouselegance15.com
📞 +1 (954) 397-2342